Answers to common questions, and a direct line to our team when you need one.
Common questions
How do I create my first document?
Sign in, set up your company (name, registration, logo), then tap Create, choose a document type, fill in the details and issue. Your PDF is ready to share by link or email.
How do I invite my team?
As the workspace owner, open Team and invite members by email. They'll get an invitation to set their own password and signature, then sign in — they don't create a new workspace.
How do signatures work?
Each member sets a private signature on their profile (draw it or upload a PNG). Documents are signed by whoever issues them, and the owner can lock specific document types to an authorised signatory.
Can I use it in Bahasa Malaysia or Indonesia?
Yes. Switch the app language and your document wording between English, Bahasa Malaysia and Bahasa Indonesia at any time.
Is my data safe?
Your data is encrypted in transit and at rest, isolated per company, and never sold. You can export it any time, and request deletion. See our Privacy Policy.
How do I delete my account?
See the Delete account page for how to request account and data deletion.
Contact us
Get in touch
Email us and we'll get back to you. For account or privacy requests, use the address below.
